Knowledge base management
Create, organize, and manage a central repository of information.
(https://clouds-r.us/files/kb_list.png)
(https://clouds-r.us/files/kb_article.png)
Ticket integration
Automatically suggest or find relevant answers to customer support tickets.
Information centralization
Provides a single, accessible location for internal and external knowledge, reducing information silos.
Increased efficiency
Helps support staff and employees find answers faster, improving productivity and customer service.